Terms & Conditions & Refund / Returns Policy

Last Updated: 01/01/20026

Welcome to Jorisuta (“Company”, “we”, “our”, or “us”).
By accessing or using our website jorisuta.com, you agree to the following Terms & Conditions and Refund/Returns Policy. Please read them carefully before using our services.


1. Acceptance of Terms

By accessing our website, purchasing from us, or using any service provided by Jorisuta, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions.

If you do not agree to any part of these terms, please discontinue the use of our website immediately.


2. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not violate:

  • Any applicable laws or regulations

  • The rights of others

  • The security or integrity of the website

We reserve the right to restrict access to our site or services for anyone who violates these terms.


3. Product Information & Services

We strive to ensure that all product descriptions, prices, and details are accurate and up-to-date. However:

  • We do not guarantee error-free content

  • Product availability may change without notice

  • Prices may be updated at any time

We reserve the right to modify or discontinue any product or service without prior notice.


4. Orders & Payment

When placing an order:

  • You agree to provide accurate, complete information

  • You authorize us to charge the payment method provided

  • We reserve the right to refuse or cancel any order due to errors, fraud suspicion, or product unavailability


5. Intellectual Property Rights

All content on jorisuta.com, including logos, text, graphics, images, and designs, is the property of Jorisuta and is protected by copyright and intellectual property laws.

You may not copy, reproduce, or distribute any content without our written consent.


6. Limitation of Liability

Jorisuta is not responsible for:

  • Any damages resulting from use or inability to use our website

  • Errors or inaccuracies in product descriptions

  • Delays, interruptions, or technical issues

Your use of the website is at your own risk.


7. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your information.


8. Refund & Returns Policy

We want our customers to be satisfied. Please read our Refund & Returns Policy carefully.

a. Eligibility for Refunds or Returns

Refunds or returns may be accepted if:

  • You receive a damaged, defective, or incorrect item

  • You contact us within the eligible timeframe

  • The item is unused and in its original packaging (if applicable)

b. Non-Returnable Items

The following items are not eligible for refund or return:

  • Digital products or downloadable content

  • Items purchased on sale (unless defective)

  • Personalized or customized items

  • Products damaged due to misuse or mishandling

c. Requesting a Refund/Return

To initiate a return or refund, contact us at:
📧 jorisuta.10@gmail.com
Provide your order number, proof of purchase, and details of the issue.

d. Processing Time

Once your request is reviewed:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to the original payment method

e. Shipping Costs

  • Return shipping costs may be the customer’s responsibility, unless the product was defective or incorrect.

  • Shipping fees are generally non-refundable.


9. Changes to This Policy

Jorisuta may update these Terms & Conditions and Refund/Returns Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.


10. Contact Us

For questions, concerns, or support, contact us:

Jorisuta
📧 Email: jorisuta.10@gmail.com
📞 Phone: 01933716892
🌐 Website: jorisuta.com